92jito Privacy Policy —
Your Data, Your Rights

This Privacy Policy ("Policy") sets out the basis on which 92jito ("we", "us", "our") collects, processes, stores, and discloses personal data obtained from individuals ("you", "your", "Player") who access or use the 92jito platform at https://92jito.com, including all associated gaming products, sportsbook services, customer support channels, and promotional communications.

92jito is committed to protecting the privacy of its players and to handling all personal data in a transparent, lawful, and responsible manner. This Policy is written to be as clear and straightforward as possible so that Pakistani players — whether you are in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in the country — fully understand how your information is handled from the moment you visit our platform.

This Policy should be read alongside the 92jito Terms & Conditions and any game-specific or promotion-specific terms. In the event of any conflict, the Terms & Conditions shall take precedence over this Policy for matters of contract; this Policy shall take precedence for all matters relating exclusively to personal data processing.

92jito is an internationally licensed online gaming platform operating the website https://92jito.com. For the purposes of this Privacy Policy, 92jito acts as the data controller in respect of all personal data collected from registered players and site visitors.

As data controller, 92jito determines the purposes and means of processing your personal data and is responsible for ensuring that all processing activities comply with applicable data protection law and the responsible gaming requirements of our gaming licence.

92jito collects the following categories of personal data, each explained by purpose and necessity:

• Identity Data: Full legal name, date of birth, CNIC number, nationality, and a copy of your government-issued identification document (CNIC, passport, or driving licence). This data is collected to verify your identity and confirm that you meet the minimum age requirement of 21 years.
• Contact Data: Email address, Pakistani mobile phone number, and residential address (including city and province). This data is used for account communications, security notifications, and support interactions.
• Financial Data: JazzCash account number, EasyPaisa mobile wallet number, HBL/UBL/Meezan Bank account details, and a record of all deposit and withdrawal transactions denominated in PKR. Financial data is required to process your transactions and to comply with anti-money laundering (AML) regulations.
• Technical Data: IP address, device identifier, browser type and version, operating system, screen resolution, referring URL, and session timestamps. This data is collected automatically when you access the platform and is used for security monitoring, fraud detection, and platform performance analysis.
• Gaming Activity Data: Bet history, casino game session records, sports betting selections (including PSL and cricket markets), win and loss records, bonus usage, and responsible gaming settings such as deposit limits and self-exclusion status. This data is essential for service delivery, dispute resolution, and regulatory reporting.
• Communications Data: Records of any live chat conversations, email correspondence, and support ticket interactions you have with 92jito. These records are retained for quality assurance, training, and dispute resolution purposes.
• Marketing Preference Data: Your opt-in or opt-out status for promotional emails, SMS offers, and push notifications, along with inferred game category preferences based on platform activity where you have consented to personalised marketing.

92jito collects personal data through the following channels:

• Direct collection: Data you provide voluntarily when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated collection: Technical and behavioural data collected automatically through cookies, server logs, and tracking pixels when you browse or interact with the 92jito platform. See Section 8 (Cookies & Tracking) for full details.
• Third-party sources: Identity and fraud risk data received from KYC verification service providers, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), and fraud screening databases. This data is used to supplement and verify the information you provide directly.
• Publicly available sources: In limited circumstances, 92jito may cross-reference publicly available sanctions lists, politically exposed person (PEP) databases, or adverse media sources as part of our AML compliance programme.

All personal data processing carried out by 92jito rests on one or more of the following lawful bases:

• Contract performance: Processing necessary to create your account, deliver gaming services, process your PKR deposits and withdrawals, and manage your account relationship with 92jito.
• Legal obligation: Processing required to comply with our obligations under our international gaming licence, including KYC/AML procedures, age verification, responsible gaming regulatory requirements, and financial record-keeping.
• Legitimate interests: Processing carried out for fraud prevention, platform security, technical troubleshooting, and internal analytics — where such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for marketing communications and certain non-essential cookies, where you have given clear, freely-given, specific consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

92jito uses collected personal data for the following purposes:

• Creating, maintaining, and securing your 92jito account.
• Verifying your identity and age (minimum 21 years) in compliance with our KYC obligations.
• Processing PKR deposits through JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and processing withdrawal requests to your verified payment method.
• Delivering cricket betting, slot games, live casino, and all other gaming products available on the platform.
• Detecting, investigating, and preventing fraud, money laundering, account sharing, and other prohibited conduct as defined in the Terms & Conditions.
• Monitoring your gaming activity to support our responsible gaming obligations — including the application of deposit limits, self-exclusion orders, and cooling-off periods you have requested.
• Responding to your customer support queries via live chat and email.
• Sending you important account notifications — such as transaction confirmations, security alerts, and changes to our terms — that are necessary for the operation of your account. These communications are not marketing and cannot be opted out of while your account is active.
• Sending you promotional offers and news about 92jito products where you have given your explicit consent to receive marketing communications.
• Producing aggregated, anonymised analytics to improve our platform, game offerings, and user experience. Anonymised data cannot be used to identify individual players.

92jito does not sell your personal data to third parties. Data is shared only in the following controlled circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive financial data necessary to process your transactions. These providers are regulated financial institutions operating under their own privacy and data security obligations.
• KYC and identity verification providers: Specialist third-party agencies receive your identity documents and biometric data solely to perform mandatory age and identity verification on 92jito's behalf. These providers are contractually prohibited from using your data for any other purpose.
• Fraud prevention and AML screening services: Transaction and identity data may be shared with licensed fraud screening and sanctions-checking databases as part of our regulatory compliance programme.
• Game software providers: Third-party game studios whose titles are hosted on the 92jito platform may receive your player identifier and bet data for the purpose of game operation and result verification. Game providers do not receive your full identity or financial data.
• Regulatory and law enforcement authorities: 92jito will disclose personal data to regulatory bodies, licensing authorities, and law enforcement agencies where required to do so by law, court order, or a binding regulatory request. We will notify you of any such disclosure where legally permitted to do so.
• Professional advisers: Lawyers, auditors, and insurers may receive personal data on a strictly confidential and need-to-know basis in connection with the provision of professional services to 92jito.

92jito uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used on the 92jito platform:

• Strictly necessary cookies: These cookies are essential for the platform to function. They maintain your login session, remember your language and currency preferences, and ensure the security of your account. These cookies cannot be disabled without impacting core platform functionality.
• Analytical cookies: These cookies collect aggregated, anonymised information about how players use the platform — such as which pages are visited most frequently and how long sessions last. This data helps us improve the platform experience. Analytical cookies are only placed with your consent.
• Functional cookies: These cookies remember your preferences — such as your preferred game categories or responsible gaming limits — to personalise your platform experience. They are placed with your consent.
• Marketing cookies: Where you have consented to receive personalised promotional content, marketing cookies may be used to present relevant 92jito offers based on your platform behaviour. These cookies are never used to track you across unrelated third-party websites.

You may manage your cookie preferences at any time through the cookie settings panel available in your account dashboard. Withdrawing consent for non-essential cookies will not affect your ability to access any core gaming service on the platform.

92jito implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include but are not limited to:

• Transport Layer Security (TLS): All data transmitted between your device and 92jito servers is encrypted using TLS 1.2 or higher. Look for the padlock symbol in your browser's address bar when using the platform.
• AES-256 encryption at rest: Sensitive personal data — including identity documents, KYC records, and financial data — is stored using AES-256 encryption on secure, access-controlled servers.
• Access controls: Strict role-based access controls ensure that 92jito employees can only access personal data that is necessary for their specific job function. Access to sensitive data is logged and audited regularly.
• Two-factor authentication (2FA): All 92jito internal systems that handle personal data require multi-factor authentication for staff access. We also strongly recommend that players enable 2FA on their own accounts.
• Regular security audits: 92jito conducts periodic penetration testing and vulnerability assessments of its platform infrastructure to identify and remediate security weaknesses before they can be exploited.
• Data breach response: In the event of a personal data breach that poses a risk to your rights, 92jito will notify affected players and relevant regulatory authorities within the timeframes required by applicable law — and in any event within 72 hours of becoming aware of the breach.

92jito retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by our legal and regulatory obligations. The following retention principles apply:

• Active accounts: Personal data is retained for the full duration of your active account relationship with 92jito.
• Closed accounts: Following account closure, identity data, contact data, gaming activity records, and KYC documents are retained for a minimum of five (5) years to satisfy our regulatory reporting and AML obligations. Financial transaction records are retained for a minimum of seven (7) years from the date of each transaction.
• Technical and log data: Server log data and technical session records are retained for thirteen (13) months from the date of collection, after which they are securely deleted or fully anonymised.
• Marketing preference data: Retained until you withdraw consent for marketing communications, at which point your opt-out status is recorded and maintained to prevent accidental re-engagement.
• Support communications: Live chat transcripts and email correspondence are retained for three (3) years from the date of the interaction for quality assurance and dispute resolution purposes.

At the end of each applicable retention period, personal data is securely and irreversibly deleted or anonymised so that it can no longer be associated with you as an individual.

As an internationally licensed gaming platform, 92jito operates infrastructure and engages service providers in multiple jurisdictions. As a result, your personal data may be transferred to, and processed in, countries outside Pakistan. Where such transfers occur, 92jito ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections afforded by our gaming licence jurisdiction's data protection framework.

Safeguards used for international transfers include:

• Standard contractual clauses or equivalent data transfer agreements with all third-party processors located outside Pakistan.
• Due diligence assessments of the data protection standards in the destination country prior to any transfer.
• Contractual requirements that overseas processors implement security measures at least equivalent to those described in Section 9 of this Policy.

By registering and using the 92jito platform, you acknowledge that your personal data may be transferred internationally for the purposes described in this Policy. If you have questions about the specific safeguards in place for any particular transfer, please contact our support team.

92jito's gaming services are strictly for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. The mandatory KYC verification process is specifically designed to confirm that every registered player meets this minimum age requirement before they are permitted to deposit funds or access any gaming product on the platform.

If 92jito discovers or is notified that personal data has been submitted by an individual under the age of 21 — whether through misrepresentation during registration or any other means — the following steps will be taken immediately:

• The account will be suspended and all pending transactions cancelled.
• Any deposits made will be returned to the payment source used for the original transaction, subject to verification.
• All personal data associated with the underage account will be deleted as soon as regulatory reporting obligations permit.

To exercise any of your data rights as described in this Policy and summarised in the feature section above, please follow the process below:

1. Contact the 92jito support team via live chat on the platform and state clearly which right you wish to exercise and the specific data or processing activity your request relates to.
2. For security purposes, we will ask you to verify your identity before processing any data rights request. This typically involves confirming account details and, for access or portability requests, may require re-submission of a KYC document.
3. Once your identity is verified, 92jito will acknowledge your request in writing and provide a full substantive response within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will inform you of the extension and the reasons for it.
4. All data rights responses are provided free of charge. Where requests are manifestly unfounded or excessive — in particular due to their repetitive nature — 92jito reserves the right to charge a reasonable administrative fee or decline to act on the request, in accordance with applicable law.

If you are not satisfied with the way 92jito has handled your data rights request, you may escalate your complaint to the supervisory authority or data protection regulator in our licensing jurisdiction.

92jito sends marketing communications — including promotional bonus offers, match-day betting alerts, PSL special promotions, new slot launch announcements, and seasonal campaigns — only to players who have given explicit, freely-given consent to receive them at the point of registration or subsequently via the account preferences dashboard.

You may withdraw your consent to receive marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email sent by 92jito.
• Updating your communication preferences in the Notifications section of your 92jito account dashboard.
• Contacting our support team via live chat and requesting to be removed from all marketing lists.

Withdrawing consent for marketing will not affect your ability to use any 92jito service, claim eligible bonuses, or receive non-marketing account notifications (such as transaction confirmations and security alerts). Marketing opt-out requests are typically processed within five (5) business days.

92jito reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, our gaming licence requirements, or the operational needs of the platform. All changes will be published on this page with an updated "Last Updated" date visible at the top of the page.

For material changes — such as significant alterations to how we use your data or the introduction of new categories of data processing — 92jito will provide at least 14 calendar days' advance notice via a platform notification or email to your registered address before the changes take effect. Continued use of the 92jito platform after the effective date of any Policy revision constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how 92jito is protecting your data. If you have any questions about a specific change, please contact our support team.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 92jito processes your personal data, please do not hesitate to get in touch with our Data Protection team using the contact details below. We are committed to resolving all privacy queries promptly, professionally, and in full compliance with our obligations.

• Live Chat: Available 24/7 directly on the 92jito platform. This is the fastest channel for privacy queries. Please mention "Privacy Request" at the start of your chat so your query is routed to the correct team.
• Email: [email protected] — For formal written privacy requests, Subject Access Requests, and data rights exercises. Please use the subject line "Privacy Request — [Your Query Type]" for efficient processing. Allow up to 30 calendar days for a full written response.